BOI to launch an online investor inquiry facility to ease doing business
The Board of Investment (BOI)’s One Window Network (OWN) is all set for its soft launching on August 19 at 2:00 p.m., BOI Audio Visual Room, 385 Senator Gil J. Puyat Avenue Makati City. The BOI-OWN project is a cloud based web portal and mobile application system that enables investors to lodge queries and concerns online, as well as to access a databank of information related to business and investments. The project also includes a system that can track and monitor the real time status of investor’s inquiry and concerns using personal computers or smart phones. DTI Undersecretary and BOI Managing Head Adrian S. Cristobal Jr. will deliver the Welcome Remarks.
To promote full transparency and accountability, it is set to lodge all investment related requirements, policies and procedures under one roof and will be able to fast track the resolution of investors’ issues and concerns through online coordination and facilitation. OWN is part of the BOI’s transformation program not only to better serve its stakeholders but also to achieve its main goals of having a competitive business and investment environment in the country and developing a more conducive atmosphere for industry development and global value chains.
OWN as an online investment facility will deploy a more efficient content management system in the digital age. The system design and development of OWN’s web application is expected to ensure user or customer friendly response by using the latest cloud applications. The BOI Investment Action Center (IAC) has been designated as fully responsible for maintaining the web application.
To date, Memoranda of Agreements (MOA) were signed with four (4) members of IPU Network. These are Department of Environment and Natural Resources –Environmental Management Bureau (DENR-EMB), Securities and Exchange Commission (SEC), Food and Drug Administration (FDA), and Department of Tourism (DOT). The MOA will ensure the smooth and continuous flow of information and coordination among IPU Network members. This will also strengthen the operating procedure of OWN. With the MOA in place, network members will provide IAC with periodic updates of all relevant rules, regulations and procedures of all business and investment related information.
OWN is part of the BOI’s transformation program not only to better serve its stakeholders but also to achieve its main goals of having a competitive business and investment environment in the country and developing a more conducive atmosphere for industry development and global value chains.
The agency is committed to ensuring that investment applications are processed more efficiently and to provide exceptional services to all stakeholders. With the soft launch of OWN, it has redoubled its efforts to strengthen its Information and Technology platforms and systems to provide accurate, relevant and timely information to its stakeholders. As soon as it is formally in place, OWN hopes to generate the necessary mileage with timely and highly impactful services that are at par with international standards of investor awareness and facilitation.
OWN was conceptualized by BOI Investment Assistance Service (IAS) and developed with the close collaboration of the University of the Philippines’ Information and Telecommunications Development Center (UP-ITDC).